| Our Responsibilities |
ViaSpanish organizes Spanish language courses in Argentina and Latin America. Where ViaSpanish is represented by agents, travel agencies or other parties, the company is not liable for any damage or compensation resulting from any agreement or information exchange between the client and these agents. Instead, recourse should be sought with these agents directly by clients in case of disagreement or damages. |
| Student Responsibilities |
ViaSpanish accepts no responsibilities for students' actions. Students are expected to obey the laws, adapt to the customs of their host country and host family. ViaSpanish reserves the right to expel (without refund) any student whose behavior violates the policies and rules or those of program providers, tour operators, host families, etc. The abuse of alcohol and any possession or use of illegal drugs will result in immediate termination of the program without refund. Any expenses incurred by ViaSpanish, the host family, or the educational institution in terminating the program of a student will be the responsibility of the participant. |
| Travel Transfers and Visa |
Our prices do not include flights or other transport to our schools. Students must make their own travel arrangements and are responsible for obtaining all necessary travel documents, such as a valid passport and visa. We will, of course, be pleased to provide students with detailed advice on the best route to our schools. However, we do offer airport transfers in most locations, for an extra fee. We must receive full flight details at least 7 days before students are due to arrive in their country of choice. |
| Client Documents and Insurance |
The client is fully responsible for adequate travel documents, travel insurance and medical insurance. Travel insurance is recommended, as is personal liability insurance for any claims that may arise outside instruction times. Any non-compliance and any resulting damages are the sole responsibility of the client. |
| Company Liability |
ViaSpanish assumes no responsibility for accidents, theft or injuries during the client's stay with the company. ViaSpanish is not liable for any risks the student may be exposed to during the course of the program. These risks may include, but are not limited to: personal injury, property damage, sickness, accidents, terrorism, and war. The client assumes all risks and agrees to indemnify and hold ViaSpanish and its employees harmless of any and all liability that may arise in ViaSpanish's programs inside and outside of Argentina. |
| Program and Price Changes |
ViaSpanish may change courses, timetables and prices at its discretion without notification. The client is entitled to a refund of tuition fees for those courses that the company is not able to offer. |
| Holidays |
National and local holidays are not replaced with classes. |
| Minimum Age |
The minimum age for attending our Immersion courses is 18 years. |
| Minimum Course Duration |
The minimum amount of weeks that can be booked from our programs is 2. |
| Activities and Excursions |
Information about activities and excursions offered at our schools should only be used as a guide and not as an accurate list of events. Please contact us prior to booking if you require specific information about any of our activities. |
| Cellular Phone |
ViaSpanish offers students a cellular phone for use during their stay. If students want to take advantage of the offer, a deposit is required. Students must return the phone to a member of the ViaSpanish staff at the end of their program. ViaSpanish will not return the deposit in the event that the phone is damaged or not returned. Please consult with ViaSpanish about current per minute charges from the phone service provider. Subject to availability.
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| Program Start Date |
The Program is defined as starting on the first day of classes or the first day of accommodations, whichever is first. If the client is studying in multiple locations, the program starts on the first day in the first location. |
| Payment |
For General Spanish Immersion, the client must pay a deposit of minimum U$S 500 (or the full amount for programs less than U$S 500) to confirm class registration and accommodation. For programs over U$S 2500, a deposit of 20% of the total program fee is required to confirm registration. If registration is submitted less than two weeks before program start sate, clients must pay the full program fee. The client must pay the full program fee by the program start date. Payments can be made by Visa, MasterCard, PayPal or Money Transfer before the program start date. For University Programs a payment of minimum U$S 60 is required to confirm program placement (credited to program balance). All checks should be made out to ViaSpanish. Students can pay the remaining balance in two ways: o Option 1:Turn in a deposit of 20% of the total program fee upon admission approval (no later than three (3) weeks before program start date), and pay program balance in full by seven (7) days before the program start date. o Option 2: Turn in a written consent for a financial aid transfer from the student's home institution financial aid office upon admission approval (no later than three (3) weeks before program start date), and ensure balance is paid in full by seven (7) days before program start date. If the student would like the help of ViaSpanish in negotiating this process, the student must advise the program staff (
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) by or before the application deadline. The home institution does make all final decisions regarding their financial aid packages. |
| Cancellation Policy |
For General Spanish Immersion, If the client wishes to cancel their booking this must be done in writing by the person who signed the booking form or who made the online order. The date of cancellation will be taken as the date that the company receives the written notification. * For cancellations made 15 days or more prior to departure the company will refund all but the deposit. * After a course has started there is no refund for any course, accommodation or other item booked. For University Programs, if the cancellation is more than one month before the program start date, students will receive a refund of the full program fee and a 90% refund of the deposit, minus the U$S 60 application deposit. If the cancellation is between three weeks and one week before the program start date, students will receive a refund of the full program fee and a 50% refund of the deposit. If the cancellation is made less than one week before the program start date, students will receive a 50% refund of the total program fee. No refunds will be made after program start date. In the event that ViaSpanish cannot place students in their requested courses and they decide to cancel, all fees including the U$S 60 application deposit will be refunded. |
| Code of Conduct |
Clients are expected to attend classes, inform the school in case of absence and respect fellow students, teachers and staff. In case the company has provided for accommodation, clients are equally expected to be responsible tenants. The company reserves the right to expel students from the program and/or accommodation at its sole discretion if it finds clients in breach of its basic code of conduct. |
| Alterations by the client |
If the client wishes to change their booking in any way after the Registration Form has been issued, they must inform the company immediately, in writing, and the company reserves the right to charge 100 USD per person per change to cover the additional administration involved, plus any additional charges incurred by schools, accommodation suppliers or other suppliers (details available on request) and any other cost involved with modifications in the program. This fee is not applicable to students who wish to extend or upgrade their existing program. |
Terms & Conditions
